Fast & Secure Shipping Across Europe and Worldwide

Fast & Reliable Shipping for Your Purchases

At La Decormarmi, we prioritize your satisfaction. That’s why we ensure a fast, secure, and reliable shopping experience from order placement to delivery.

Where We Ship

We ship across Europe and internationally. Our logistics network ensures rapid deliveries, especially within Europe, where we have optimized routes for efficiency.

Delivery Times

• In-stock items: Orders placed before 12:30 PM are shipped the same day, while those placed after this time are dispatched the next business day.
• Standard delivery: Within 24-48 hours in Italy, and 2-5 days across Europe.
• Out-of-stock & bulk orders: Delivered within 5 working days.
• International shipping: We deliver worldwide. Contact us to check availability and estimated delivery times.

Store Pickup – Buy Online, Collect in Store

You can purchase online and collect your products at our store in Foggia, Italy, at no additional cost.

Pickup Location

La Decormarmi Srl
Via S. A. de Liguori, 187 - 71122 Foggia, Italy
Tel: +39 (0)881.20.45.18
Whatsapp: +39 348 81 80 249

You will receive an email or SMS notification when your order is ready for pickup.

Shipping Information & Guidelines

Receiving Your Order

• A signature is required upon delivery.
• If someone else signs on your behalf, you remain responsible for the package.
• Deliveries occur between 8:30 AM and 6:00 PM. Ensure availability to receive the package.

Damaged or Missing Packages

• Before signing, check the package for damage. If damaged, write "damaged" or "subject to inspection" next to your signature.
• Report any damages within 24 hours for a free replacement.
• We cannot process claims for damages if no issues are noted at delivery.

Missed Deliveries

If no one is available to receive the delivery, the courier will leave a notification with instructions. If the parcel is returned to us due to non-contact, return shipping costs may apply.

Unexpected Delays

Delays due to unforeseen events (strikes, extreme weather, etc.) are beyond our control, and we cannot be held responsible.

Shipping Costs & Weight Calculation

Shipping costs are automatically calculated at checkout based on:

• Actual weight
• Volumetric weight (for bulky items)

Understanding Volumetric Weight

• Road transport standard: 1m³ = 300 kg
• Air transport standard: 1m³ = 200 kg
• Formula: Dimensional Weight = (Length × Width × Height) / Weight-Volume Ratio

Example: A 15 kg package measuring 50×30×60 cm has a volumetric weight of 27 kg.

The final shipping cost is based on the higher value between actual and volumetric weight.

Need Help? Contact Us

For any questions regarding shipping, delivery times, or order tracking, our customer service is here to assist you.

Whatsapp: +39 348 81 80 249
Tel: +39 (0)881.20.45.18