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Terms of sales
Last updated: April 2, 2026
Terms and Conditions
These Terms and Conditions govern access to, navigation on, and use of ladecormarmi.com, as well as, where applicable, the purchase of products offered through the website. By accessing the website or placing an order, the user confirms that they have read, understood, and accepted these Terms and Conditions in full.
These Terms apply to all users of the website, including casual visitors, private customers, business customers, and professional operators, unless otherwise agreed in writing.
These Terms and Conditions should be read together with our Privacy Policy, Cookie Policy, Shipping Methods, Payment Methods, and Return Policy.
Contents
- 1. Website Owner
- 2. Scope of Application
- 3. Use of the Website
- 4. Website Content and Product Information
- 5. Intellectual Property
- 6. Use of Images, Photographs and Infographics
- 7. Prices, Availability and Possible Errors
- 8. Payment Methods
- 9. Orders and Contract Conclusion
- 10. Shipping and Delivery
- 11. Withdrawal, Returns and Refunds
- 12. Legal Warranty
- 13. Limitation of Liability
- 14. External Links and Third-Party Services
- 15. Privacy and Cookies
- 16. Changes to These Terms
- 17. Severability
- 18. Governing Law and Jurisdiction
- 19. Contact Details
1. Website Owner
The website ladecormarmi.com is operated by La Decormarmi S.r.l.
Registered office: Via Sant'Alfonso Maria de’ Liguori 189, 71122 Foggia (FG), Italy
Email: info@ladecormarmi.com
Website: https://ladecormarmi.com
2. Scope of Application
These Terms and Conditions govern access to and use of the website, consultation of the content published on it, the possible registration of a customer account, the submission of enquiries through contact forms, and, where applicable, the online purchase of products offered through the website.
Mandatory provisions of applicable law relating to e-commerce, consumer protection, distance selling, legal warranties, and personal data protection shall remain unaffected.
La Decormarmi serves customers in multiple international markets, including countries within the European Union and the United Kingdom. Orders may therefore be subject to different legal, logistical, customs, tax, or import requirements depending on the destination country.
3. Use of the Website
Users agree to use the website lawfully, fairly, and in compliance with applicable law, refraining from any conduct that may compromise the website’s security, functionality, availability, integrity, or the rights of the Owner and third parties.
In particular, users must not:
- use the website for unlawful, fraudulent, deceptive, or misleading purposes;
- attempt to gain unauthorized access to restricted areas, systems, databases, or administration panels;
- introduce malware, viruses, harmful scripts, or any other technology intended to disrupt or damage the website;
- copy, extract, reproduce, harvest, or systematically reuse website data or content without prior written permission;
- use automated systems, scraping tools, bots, or similar methods to access or collect information from the website without authorization.
The Owner reserves the right to limit, suspend, or terminate access to the website in the event of improper use, suspicious activity, security concerns, maintenance operations, technical updates, or other legitimate operational reasons.
4. Website Content and Product Information
La Decormarmi S.r.l. makes every reasonable effort to ensure that the information published on the website is accurate, complete, and up to date. However, product descriptions, technical sheets, images, manuals, usage instructions, compatibility notes, availability data, and other commercial information may occasionally contain clerical errors, inaccuracies, omissions, or delayed updates.
Product images are provided for illustrative purposes only, unless otherwise expressly stated. Minor differences between the images displayed on the website and the products actually delivered may occur due to manufacturer updates, packaging changes, production batches, screen settings, or visual rendering differences.
Information published on the website does not replace manufacturer instructions, safety documentation, technical specifications, or professional advice where specialist use or installation is involved.
5. Intellectual Property
All content available on the website, including but not limited to texts, descriptions, photographs, product images, infographics, logos, trademarks, icons, videos, catalogues, documents, graphics, layout elements, source code, and website structure, is protected by copyright, trademark, and other intellectual property laws.
Unless otherwise stated, such content is owned by La Decormarmi S.r.l. or used lawfully under licence, authorization, or other valid legal basis.
Any reproduction, distribution, modification, publication, transmission, commercial exploitation, or reuse of website content, in whole or in part, without prior written consent from the Owner, is prohibited, except where expressly permitted by law.
6. Use of Images, Photographs and Infographics
All images, photographs, infographics, visual materials, renders, product graphics, and multimedia content published on ladecormarmi.com are protected by copyright and any other applicable rights.
Permitted use
- viewing website content for personal and informational purposes;
- sharing direct links to pages on the website;
- quoting short text excerpts with clear attribution to the source, where permitted by law.
Not permitted without prior written authorization
- downloading and reusing images or visual content for commercial, promotional, or advertising purposes;
- publishing website images or materials on marketplaces, third-party websites, social platforms, catalogues, or brochures;
- modifying, editing, cropping, or altering content in a way that removes source references or ownership indicators;
- using images or materials from the website to feed databases, archives, AI training sets, or automated systems without permission.
Requests for authorization or notices concerning the use of website content may be submitted using the contact details provided below.
7. Prices, Availability and Possible Errors
Prices displayed on the website are shown in Euro unless otherwise specified. Shipping charges, additional costs, taxes, customs duties, import charges, or other destination-related fees, where applicable, may be shown separately during checkout or may depend on the destination country.
The Owner reserves the right to change prices, product ranges, availability, commercial terms, and promotions at any time. However, the conditions displayed at the time the customer submits the order shall apply, except in the case of manifest error.
In the event of an obvious error affecting price, product description, availability, or any essential product information, the Owner reserves the right not to proceed with the order and to contact the customer promptly in order to propose a suitable solution, including order cancellation and refund of any amount already paid.
For further details regarding shipping-related costs and operational conditions, please refer to our Shipping Methods page.
8. Payment Methods
Payments may only be made using the payment methods made available on the website at the time of checkout. The Owner reserves the right to add, remove, limit, or update accepted payment methods at any time.
In the event of anomalies, failed transactions, fraud-prevention checks, inconsistencies in customer data, or other verification requirements, the order may be suspended, cancelled, or subject to further review before acceptance.
For more detailed information about accepted payment methods, please refer to our Payment Methods page.
9. Orders and Contract Conclusion
By submitting an order through the website, the customer makes an offer to purchase the selected products. Automatic acknowledgement of receipt of the order does not in itself constitute final acceptance of that order.
The sales contract is concluded only when the order is expressly accepted by the Owner or when the ordered goods are dispatched.
The Owner reserves the right to refuse or cancel an order, including but not limited to the following cases:
- incomplete, inaccurate, or unverifiable customer details;
- failed payment or unsuccessful security verification;
- total or partial unavailability of the product;
- manifest errors in commercial information displayed on the website;
- suspected fraud, abuse, or unusual activity.
10. Shipping and Delivery
Orders are shipped according to the methods and timelines indicated on the website, subject to stock availability, order processing, logistics organization, and courier operations.
Delivery times shown on the website are estimates only and shall not be considered binding deadlines unless otherwise expressly agreed in writing.
The Owner shall not be liable for delays caused by events beyond its reasonable control, including courier delays, unexpected stock shortages, customs procedures, peak periods, public holidays, transport disruptions, force majeure, or acts or omissions of third parties.
For international deliveries, including deliveries to the United Kingdom and non-EU destinations, the customer may be responsible, where applicable, for customs formalities, import duties, local taxes, clearance charges, or other destination-country requirements, unless otherwise explicitly stated by the Owner.
For further details, please refer to our Shipping Methods page.
11. Withdrawal, Returns and Refunds
Where the customer acts as a consumer, they may benefit from statutory withdrawal rights where such rights apply under the relevant law. The exercise of such rights may vary depending on the destination country and the nature of the goods purchased.
Any withdrawal request, return, or refund procedure must be carried out in accordance with the conditions, deadlines, and instructions published by the Owner.
Returned products must be sent back in suitable condition and, where possible, in their original packaging. Exceptions to the right of withdrawal may apply in accordance with applicable law, including but not limited to custom-made goods, personalized items, perishable goods, sealed products not suitable for return after opening, and other legally excluded categories.
For full details on eligibility, time limits, procedures, and refund conditions, please refer to our Return Policy.
12. Legal Warranty
Customers acting as consumers are entitled to the legal guarantee of conformity provided by applicable law. Any commercial warranty offered by the manufacturer, where available, is additional to and does not replace statutory rights.
Customers are expected to inspect the goods within a reasonable time after delivery and report any defects, non-conformity, or transport damage according to the instructions provided by customer service.
13. Limitation of Liability
The Owner takes reasonable steps to ensure that the website is accessible and functions properly. However, the website is provided on an “as available” basis, and the Owner does not guarantee that it will always be uninterrupted, error-free, secure, compatible with every device, or free from technical issues.
To the maximum extent permitted by applicable law, La Decormarmi S.r.l. shall not be liable for indirect losses, loss of profits, loss of business, interruption of operations, loss of data, or any other consequential damages arising out of or in connection with the use of, or inability to use, the website, except in cases of wilful misconduct or gross negligence where required by law.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable law, especially in relation to consumer rights.
14. External Links and Third-Party Services
The website may contain links to third-party websites, platforms, tools, or services. Such links are provided for convenience only.
The Owner has no control over and assumes no responsibility for the content, availability, security, contractual terms, commercial practices, or data-processing activities of third-party services.
15. Privacy and Cookies
Personal data is processed in accordance with the dedicated notices published on the website.
Please refer to the following pages for more information:
The website uses a cookie consent management platform provided by CookieYes. This tool is used to manage cookie preferences and does not replace these Terms and Conditions, which remain a separate and independent legal page of the website.
16. Changes to These Terms
The Owner reserves the right to update, amend, or replace these Terms and Conditions at any time, including as a result of legal changes, website updates, changes in services offered, operational requirements, or business developments.
Any changes shall become effective from the date they are published on the website, unless otherwise specified.
17. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.
18. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by Italian law, unless mandatory provisions of the consumer’s country of residence apply.
If the customer acts as a consumer, any mandatory rights and protections granted by the law of their habitual country of residence shall remain unaffected where applicable.
For disputes not subject to mandatory consumer jurisdiction rules, the courts having jurisdiction over the place where the Owner has its registered office shall have exclusive jurisdiction, unless otherwise required by law.
19. Contact Details
For any information request, legal notice, customer support enquiry, or report relating to the website, its content, or any order, you may contact:
La Decormarmi S.r.l.
Via Sant'Alfonso Maria de’ Liguori 189
71122 Foggia (FG) – Italy
Email: info@ladecormarmi.com
For further operational information, please also consult the following pages: